How to Contact OKX Support

Feb 07, 2024

OKX, a prominent cryptocurrency exchange platform, is dedicated to providing top-tier services to its users. However, as with any digital platform, there may come a time when you need assistance or have inquiries related to your account, trading, or transactions. In such cases, it is essential to know how to contact OKX Support for prompt and efficient resolution of your concerns. This guide will walk you through the various channels and steps to reach OKX Support.

Contact to OKX by Chat

If you have an account in the OKX trading platform you can contact support directly by chat on the right side. Click on the chat icon and you will be able to start chatting with OKX support.

Contact to OKX by Submitting a Request

1. Scroll down to the footnote of the website and click on [Support center].
2. Scroll down to ‘Have a security concern?’, click [Submit report].
3. Fill in your questions and click [Submit].

Contact OKX by Email

If you prefer to correspond through email, you can send a direct email to [email protected] and you’ll receive a response in 1 business day or less.

Contact OKX by Facebook

OKX has a Facebook page so you may contact them directly via official Facebook page: https://www.facebook.com/okxofficial. You can comment on OKX posts on Facebook.